Advanced Practice Registered Nurses / Physician Assistants
As a compassionate non-profit organization since 1983, Chapters Health System is committed to enhancing the lives of those affected by advancing age or illness. Through our comprehensive system of healthcare choices, we deliver expert care and heartfelt support to guide the community during the aging and end-of-life journey. From hospice and palliative care for adults and children suffering with life-limiting illnesses to in-home and community-based services for frail but independent seniors, Chapters Health offers a wide range of support services along life's ever-changing landscape. We'll help you navigate your individual experience – empowering you with more choices, education and guidance for these important chapters of life.
We have an excellent opportunity for an
ARNP, Medical Services Inpatient Program Manager
Provide clinical expertise and program direction for medical services staff providing care in hospice in-patient units. Provide indirect supervision to medical staff to maximize quality of care provided to hospice in-patients while ensuring regulatory adherence. Assist medical and clinical services by setting and evaluating in-patient practice standards, providing in-patient care education, establishing quality assurance monitors, and ensuring excellence in hospice in-patient care. Analyze practices among hospice in-patient units and develop consistency in care provided to hospice patients in these settings.
Leadership Success Factors:
Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
Initiative. Originate action to achieve goals.
Management Identification. Identify with and accept the problems and responsibilities of management.
Judgement. Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
Planning, Organizing and Controlling. Assist department managers with establishing a course of action for the departments to accomplish specific goals. Monitor results.
Leadership. Use appropriate interpersonal styles and methods in guiding others toward task accomplishment.
Work Standards. Set high goals or standards of performance for self and others. Compel others to perform.
Tolerance for Stress. Maintain stability of performance under pressure and/or opposition.
Innovativeness. Generates and/or recognizes imaginative, creative solutions in work related situations.
Delegation. Allocate decision making and other responsibilities effectively and appropriately.
Staff Development. Develop the skills & competencies of staff.
Organizational Sensitivity. Perceive the impact and implications of decisions on other departments in the organization.
Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
Regulatory Compliance: Educate and assist with monitoring regarding department responsibilities for regulatory compliance.
Hospice In-patient Care
Evaluate and manage patients in in-patient settings while optimizing their care.
Serve as an expert in the provision of in-patient care to hospice house patients and as a mentor to hospice house medical staff.
Assist hospice house staff in making treatment and care recommendations regarding complicated hospice house in-patients, as needed.
Collaborate with the patients’ hospice and/or community attending/consulting physicians, as needed, to assist patient/family in making treatment decisions that are in their best interest.
Respond to clinical in-patient emergencies, as an expert consultant, to medical and nursing staff, as requested.
Collaborate with Hospice House/Clinical Managers and medical staff to identify the needs of patients, families and staff regarding hospice house in-patient level of care.
Maintain practice excellence through active involvement in direct patient care, as requested.
Utilize practice opportunities to provide expert care to patients, to assist in evaluating clinical practice, and to provide clinical learning activities for medical and nursing staff.
Act as a role model for advanced practice by integrating all components of the professional role: clinical practice, consultation, collaboration, leadership, education, and research /evaluation.
Provide consultation to nursing and medical staff, Hospice House and Clinical Managers, and other health care professionals regarding in-patient care of hospice patients.
Participate in hospice house complex case conferences, as a consultant, to assist in identifying best options for care management of patients in the hospice house setting.
Collaborate with hospice and community health care providers, as appropriate, to define Organizational practice standards and outline appropriate case management.
Implement program policies and procedures that maximize appropriate utilization of and access to in-patient services in hospice house settings.
Develop and implement hospice in-patient program standards and protocols to ensure high quality care to patients in those settings.
Collaborate with appropriate departments within the hospice affiliates to develop effective hospice in-patient unit patient care practices.
Identify and implement best and efficient practices and ensure consistency for the hospice house interdisciplinary team meetings.
Evaluate the effectiveness of current practices and processes in the hospice house in-patient settings and make recommendations for improvement/efficiencies.
Evaluate the Organizational use of hospice in-patient services, develop and retrieve appropriate outcome measures, and develop programs to maximize its effective use.
Work with Compliance Department and affiliate hospice to monitor adherence to regulatory requirements regarding hospice in-patient level of care.
Implement program and monitoring for documentation excellence in the care of patients in the in-patient setting.
Assist the hospice house and clinical leadership in the evaluation of affiliate practices regarding the appropriate use of in-patient level of care services.
Collaborate with other departments/leadership when recommended changes in practice are indicated.
Monitor the Company’s costs of hospice house in-patient care, including medications, laboratory and diagnostic testing, and develop/implement cost savings or efficiency changes, when appropriate.
Develop and provide educational programs on Organizational approach to utilization of hospice house in-patient services.
Make recommendations for and participate in orientation program, as appropriate, regarding hospice house in-patient level of care and Organizational approach to best practices in these settings.
Develop and implement in-patient orientation for new medical staff.
Assist in the development of the competency program related to hospice house in-patient medical staff practices.
Serve as a preceptor for new medical staff to ensure competent medical practice in the provision of in-patient level of care services.
Provide Medical Services and Hospice House Managers with feedback regarding strengths and opportunities for development regarding hospice house in-patient care.
Develop appropriate educational tools to facilitate learning.
Provide education for Professional Relations Representatives and Directors so they may educate community physicians and other appropriate persons on Organizational approach to utilization of hospice houses for in-patient level of care.
Research and Development
Support and assist in implementation of hospice house projects to promote clinical knowledge, development and research-based clinical practice.
Conduct research and submit for presentation/publication, as appropriate.
Assume responsibility as a self-directed professional for own continuing education.
Identify needs or seek direction in identification of needs to maintain expertise and keep current with hospice in-patient health care trends and practices.
Participate in professional organizations to advance the profession and improve hospice house in-patient health care delivery to patients.
Perform other duties as assigned.
Master’s degree in nursing
Licensure by state of Florida to work as an ARNP
ARNP certification recognized by CMS for Medicare billing
Current DEA license
Certification in Hospice and Palliative Care preferred or obtained within two years of hire date
Knowledge and experience in hospice in-patient medical practice and symptom management preferred
Advanced clinical skills which allow thorough patient assessments and management for any patient with serious illness as well as those near the end of life
Ability to work under protocol with multiple physicians in multiple settings
Ability to translate organizational goals into effective program implementation
Ability to provide effective education to clinical staff and serve as a mentor/preceptor for medical staff
Ability to monitor outcomes of program standards and implement change when needed
Strong interpersonal, communication (written and verbal), collaboration and conflict resolution skills
Ability to communicate with community physicians regarding patient treatment options and program standards
Ability to work independently with other disciplines within the Organization, exercising discretion and independent judgment
Valid driver's license and automobile insurance per Company policy
Ability to travel to multiple locations with reliable transportation
Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
At Chapters Health System, our team members thrive in an environment that fosters teamwork and professional growth. Our location offers the perfect Florida lifestyle to promote the ideal work / life balance. We reward each employees’ talent with a competitive salary and outstanding benefits.
As we age and as our health changes, so do our needs, our abilities and our challenges. Chapters Health System is a post-acute care system to care for you at these key stages of life.From in-home and community-based services for frail but independent seniors, to hospice and palliative care for those suffering with life-threatening or life-limiting illnesses, Chapters Health System offers services ...along life’s ever-changing landscape.As a compassionate non-profit provider, we serve as your single guide to help you navigate your individual aging, serious illness or end-of-life journey — empowering you with more choices, less fear and continual guidance for these chapters of life.