Position Summary: The Patient Care Manager oversees the daily operations of a multidisciplinary team in three (3) or more assigned clinical departments to provide quality, cost effective care.
Manages operations of department and ensures standards of quality and service are provided in accordance with organizational goals and priorities.
Resolves work related issues or assists employees in solving work related issues.
Determines fiscal requirements and prepares an annual budget for the department(s). Monitors, verifies and reconciles expenditures and revenues. Prepares financial performas as needed.
Initiates personnel actions for hires, promotions, transfers, discharges, performance evaluations, and disciplinary measures. Ensures staff members are adequately trained and are competent to perform all required job tasks.
Implements Carle Experience initiatives related to improving patient satisfaction and employee engagement
Performs on-going quality audits related to initiatives of the Carle organization
Manages the provider schedules of the branch ensuring appropriate patient intervals and contact hours
Teams with branch dyad partner ensuring effective branch operations
CERTIFICATION & LICENSURE REQUIREMENTS Registered Nurse (RN) Illinois. National Nursing Certification must be obtained within four (4) years of start date in position if a Registered Nurse. Attend and satisfactorily complete all required continuing education regarding the care of acute stroke patients.
EXPERIENCE REQUIREMENTS Five (5) years Healthcare. Proven strong leadership and communication skill set with strong systems assessment and problem solving skills. Ability to interpret and assimilate clinical/business information from varied sources in order to communicate with providers, nursing, and administrators as well as evaluate if metrics are achieved. Experience in designing, implementing and evaluation of educational & quality programs. Ability to lead physicians, administrators, and staff.
OTHER REQUIREMENTS Leads multidisciplinary teams to achieve strategic, clinical, programmatic and quality outcomes. Strong presentation skills with various audiences; physicians/providers, hospital administrators, nurses, community members, interdepartmental leaders, etc. Strong clinical background and critical thinking skills. Ability to problem solve in a team environment and lead change. Demonstrates independence, responsibility, accountability and good judgment. Demonstration of Division Core Principles: Partnership, Access, Service Expertise and Value.
Internal Number: 980
About Carle Foundation Hospital
Based in Urbana, Ill., The Carle Foundation is the not-for-profit parent company of an integrated network of healthcare services. At its core are Carle Foundation Hospital, Carle Physician Group and Health Alliance Medical Plans.
The 411-bed regional care hospital has achieved Magnet® designation, the nation’s highest honor for nursing care. It offers a more advanced level of clinical expertise and technology than any area hospital, housing the area's only Level I Trauma Center as well as Level III perinatal services.
The Hospital admitted more than 22,000 patients and treated more than 71,300 patients in the emergency room during 2013. The Mills Breast Cancer Institute, Carle Cancer Center, Carle Spine Institute and Carle Heart and Vascular Institute bring additional advanced diagnostic and treatment options. Carle Physician Group, the outpatient practice serving more than 200,000 unique patients annually, is comprised of 400 physicians dedicated to providing the highest quality care in more than 80 specialties located in 14 communities across central Illinois.
The newest addition is Hoopeston Regional Health Center, which joined the Carle network in 2012. Carle Hoopes...ton Regional Health Center is a 25-bed critical access hospital and five rural health clinics serving Hoopeston, Ill., and the surrounding communities.
Together known simply as Carle, Carle Foundation Hospital and Carle Physician Group are proud of a long history bringing world-class health care to the residents of east central Illinois.