We're Satellite Healthcare, one of the country's most innovative providers of patient-centered dialysis and kidney disease services. Known for our collegial and supportive corporate culture, our medical and clinical staff are highly motivated and committed to promoting patient wellness and improved quality of life. At our attractive and comfortable treatment centers, our patients receive unparalleled renal disease education and treatment, medical technology, nutrition programs and social services.
The Accounts Receivable Specialist ensures that all phases of the accounts receivable process are performed and completed accurately and within the time constraints of the monthly accounting closing schedule. Responsibilities include: assurance of accurate charge capture using Clinical and Billing System reporting, timely submission of claims, diligent claims follow-up and collections activity, identification and reporting of reimbursement trends, assisting management in claims projects, and working closely with center staff.
Essential Functions: The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite's I-CARE Standards.
Reviews dialysis charges in the Clinical EMR weekly to identify missing or erroneous data; communicates with the dialysis units in advance of monthly billing cycle
Completes billing activity for assigned facilities within the first three business days of the month; includes balancing charges between the clinical and billing systems and assures all necessary data points are in place to submit clean claims
Prepares and completes all primary billings for Medicare, Medicaid and private insurance (based on assigned payer groups) by the 5th working day of each month; submits claims electronically wherever possible; prepares paper claims for all other payers
Reviews incoming mail daily; responds to correspondence from Medicare, Medicaid, private insurance and patients regarding accounts receivable promptly to resolve denials and rejections
Reviews aging and Unpaid Claims reports regularly and performs aggressive collection activity; notifies A/R Manager and Director of any collection trends
Prepares well-documented inquiries and/or appeals for reconsideration of outstanding claims; confers with A/R Manager when necessary
Prepares and submits requests and documents required for any uncollectible accounts adjustment; presents to A/R Manager for bad debt write-off approval
Maintains records of Share of Cost (SOC) reports if applicable
Responds to overpayment notices and requests for refund appropriately; disputes or preparescheck request and submits for approval and routing to Accounts Payable
Assists leadership team in preparation of any collection projects and in establishing congenial relationships with payers
Strives to maintain the DSO (Days Sales Outstanding) and Cash Collections goals as set by management
Insures the confidentiality of patient and employee information in compliance with HIPAA guidelines
Responsible for driving the Satellite Healthcare culture through values and customer service standards
Accountable for outstanding customer service to all external and internal customers
Develops and maintains effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
Minimum Qualifications: Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High School diploma; some college courses preferred
Experience: Two (2) years of experience in a medical billing environment
Knowledge, Skills & Abilities:
Ability to contribute to harmonious and constructive working relationships with all staff members to promote a positive and productive atmosphere
Basic accounting and hands-on knowledge of accounts receivable computer systems in health services preferred
Ability to understand and apply Medicare and Medicaid ESRD rules and regulations
Understanding of private insurance industry: PPO, HMO, POS, Medicare Advantage and Indemnity Plans
Ability to organize workflow and manage a large volume of incoming documents accurately with a minimum of supervision, as well as possess ability to work cooperatively with others
Accurate keyboard and ten-key skills
Proficient in Microsoft Office
Pleasant and effective phone and interpersonal skills
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients.Four decades later, Satellite Healthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation.Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest.Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients.Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression of early st...age CKD.At each of our centers, we put our patients first by providing:Compassionate care with a personalized touchWellness education to empower longer, healthier livesBest clinical practices resulting in outcomes that consistently exceed industry performance standards Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environmentsIn addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research.For more information, contact Info@SatelliteHealth.com.