Director CareMore Patient Services, Behavioral Health (PMHNP), Cerritos, CA
July 9, 2018
Full Time - Experienced
Advanced Practice Registered Nurses / Physician Assistants
Your Talent. Our Vision. At CareMore, a proud member of the Anthem, Inc. family of companies specializing in providing senior Americans a complete and pro-active health care experience, it’s a powerful combination. It’s the foundation upon which we’re creating greater care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve.
Responsible for managing multiple Mental Health clinics/facilities through the implementation of patient satisfaction physician/psychiatrist support systems and other multi-disciplinary team to ensure patient full recovery, mentally and behaviorally.
Primary duties may include but are not limited to:
Coordinates care and treatment of patients with mental illnesses and utilizes clinical expertise to evaluate care provided in each specialty area for appropriateness.
Monitors compliance with timeliness of communication with other providers.
Ensures comprehensive assessment and plan for patients with acute and chronic mental health conditions are completed.
Develops training schedule and orientation of new or current mental health clinicians.
Mentors Psych Nurse Practitioners to evaluate and assist in developing excellent clinical skills.
Manages patient needs in collaboration with psychiatrists, therapists, primary care physicians, case managers, and other internal and external customers.
Assists with growth and development of mental health programs.
Implements Health Plan regulatory compliance within the department.
Responsible for ensuring quality objectives and clinical targets are met, to include key hospital and clinical care metrics.
Ability to innovate Models of Care and ensures collaboration between Psychiatric team, therapy team, and core general practice teams.
Develops best practices to advise other regions and collaborates with other market leaders.
Serves as subject matter expert on key behavioral health consultations with other medical providers.
Ensures that at risk behavioral health patients are seen in the Behavioral Health Program.
Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Requires Master’s Prepared in Nursing; 3-7 years management experience; or any combination of education and experience, which would provide an equivalent background. Current unrestricted RN license and NP license in applicable state required.
Psychiatric NP certification required. For CareMore business units, satisfactory completion of a pre-placement Tuberculosis test is a requirement for this position.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran
Additional Salary Information: 17.5% target bonus
Internal Number: PS6639
CareMore is a health care delivery system built on compassion and fueled by innovation, treating patients and families with the care and dignity they deserve. Our gold standard is to provide care that we would want to give to our own loved ones. That’s the difference we want to make in the lives of those we care for—that our patients would have the assurance that they are in good hands and will receive the right care, which also gives profound peace of mind to them and their families. We take more time to truly get to know those we care for, because caring takes time. A visit to the doctor shouldn’t feel rushed. Each patient has a unique story that encompasses far more than what’s in the medical chart. We take the time to better know our patients so we can make a bigger difference in their health. A disease’s impact isn’t limited to its symptoms—it can affect daily routines, habits, and social connections. That’s why we do not focus solely on treating health issues but aim to solve the root cause, whether it is health, behavioral, economic, or social. Every one of our care centers is filled with stories of CareMore clinicians going above and beyond for their patients.