As a part of the Tenet and Catholic Health Initiativesfamily, Conifer Health brings 30 years of healthcare industry expertise toclients in more than 135 local regions nationwide. We help our clientsstrengthen their financial and clinical performance, serve their communitiesand succeed at the business of healthcare. Conifer Health helps organizationstransition from volume to value-based care, enhance the consumer and patienthealthcare experience and improve quality, cost and access to healthcare. Are youready to be part of our solutions? Welcome to the company that gives you the resources and incentives toredefine healthcare services, with a competitive benefits package andleadership to take your career to the next step!
This position will be required to work flexible shifts and some weekends and float between ED, OP and IP.
Responsiblefor leading all daily Patient Access operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Assistsin preparation for both short and long range planning recommendations for allRegistration Process areas including: pre-service and point-of-servicefinancial clearance activities and Patient Access functions. Actively practice budget/cost management.
Developand implement action plans as identified.
Managesall operational metrics to ensure the department meets client and Conifer goalsincluding, but not limited to Service Level Agreements and budgetaryguidelines.
Consistentlymanages staffing activities in areas of responsibility. This includes documentation andidentification of needs, selection of staff, wage/salary activities,orientation and training. Grow/Mentorsupervisors and ensure staff engagement and commitment to strategy, mission andgoals. Communicate proactively and positively with direct supervisor to ensurepersonal growth in knowledge and skill set.
Enforcesdepartmental policies, practices, procedures and work rules in accordance withapproved hospital policies and assists in the development of new policiesaccording to hospital and corporate guidelines.
Consistentlycommunicates appropriate information to staff and provides feedback to Directorand CFO. Communicates deficits andproblems to supervisor with recommended solutions for improvements.
This position carries out supervisoryresponsibilities in accordance with guidelines, policies and procedures andapplicable laws. Supervisory responsibilities include interviewing, hiring, andtraining employees; planning, assigning and directing work; appraisingperformance; rewarding and disciplining employees; addressing complaints andresolving problems.
DirectReports (titles) Supervisor, PA
IndirectReports (titles) Rep, PA I-IV
Reportsto (titles) Director I or II onsite
Leadership: Can be standalone leader at a clinicfacility
Must be MGR, PA I if PAD is onsite
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individualmust be able to perform each essential duty satisfactorily. The requirementslisted below are representative of the knowledge, skill and/or abilityrequired. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.
Excellent interpersonal and organizational skills
Demonstrated leadership and management abilities
Thorough knowledge of computer systems in Health Care Information System
Clear understanding of Revenue Cycle Management and Regulatory Agencies required
Ability to receive and express detailed information through oral and written communications.
Strong knowledge and ability to drive operational metrics.
EDUCATION / EXPERIENCE
Include minimum education, technical training,and/or experience required to perform the job.
High School Diploma or equivalent.
College degree preferred.
3-5 years of Health Care Supervisory experience preferred.
Extensive knowledge of relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.
The physical demands described here arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.
Must be able to work in sitting position
The work environment characteristics describedhere are representative of those an employee encounters while performing theessential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.
Hospital Work Environment
Must be available to work hours and days as needed based on departmental/system demands
Mustbe âon-callâ as needed
Job: Patient Access
Primary Location: Detroit, Michigan
Job Type: Full-time
Shift Type: Rotate
Employment practices will not be influenced or affected by an applicantâs or employeeâs race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.