As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
Under the direction of the Value-Based Care (VBC) Executive Director and VBC Medical Director, the Business Change Manager is responsible to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals. The Manager will collaborate with departments within the VBSO and outside of the VBSO to execute on projects, programs and plans.
This position will leverage operational and technical expertise, strategic planning frameworks, project management methodology and facilitation techniques to assist with the implementation of the department’s strategic and operational goals. The Business Change Manager will serve as a consultant to leadership in project planning, process improvement, needs analysis, implementation, planning, communication and other aspects of project execution. This position must be a self-motivator, take initiative and have the ability to take an idea or initiative in it’s infancy stage and bring to maturity.
Identifies potential issues, project change, and scope data.
Leads efforts to identify best practices.
Identifies impacted parties, business partners, and resources required.
Develops and designs processes and systems that support business needs.
Designs methods for integrating functions and processes.
Conducts cost/benefit analyses.
Builds support for business change throughout the business unit.
Provides process, project, and change management methodology coaching/consulting support to both local and enterprise wide initiatives.
Leads the project prioritization and scheduling activities for the business unit. Projects and initiatives may include focus on operational effectiveness and efficiency, safety outcomes, patient experience outcomes, quality outcomes, operations, financial performance, productivity and more.
Partners with leaders in developing performance targets, reporting variances and creating remediation plans.
Provides expertise to the business areas in culture/change management activities.
Provides expertise in process planning and portfolio management activities.
Supports the execution of the operating plan.
Perform analysis on proposed or existing projects and/or strategic initiatives to help identify and monitor performance analytics, resource constraints, barriers, timelines, deliverables or overlap with other efforts.
Collaborate with stakeholders and cross-functional teams in the articulation of priority projects and initiatives to analyze the purpose, goals, expectations and measures for success.
Develops materials for VBSO Leadership to include, but not limited to, presentations, grant materials, project updates, project and business plans, pro formas and more.
More than five years’ experience in strategic planning, project and change management and business operations.
Combination of experience in such areas is preferred. Healthcare experience preferred.
Master's degree preferred, Bachelor’s required.
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.