As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
An individual who will function as a member of the emergency departmentstaff responsible for assisting with assuring smooth communication of patient care related information both intra departmentally and interdepartmentally.
Courteously and professionally covers emergency department team station as needed or assigned. This includes promptly answering telephones, greeting patients, families, law enforcement officers, and EMS, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other information.
Delivers reports, supplies, etc. to patient areas or hospital locations as needed.
Accurately relays information from physicians, nurses, laboratory personnel and others including those external to Nemours.
Uses Information Systems as required for patient care- Voalte, EPIC (Downtime), label printing, lab requisitions etc.
Follows through on all orders as appropriate such as calling departments for consults. Posts and tracks admissions.
Maintains accurate information on the unit board. Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed.
Ensures that the work area is organized. Maintains open communication with the emergency department team to relay pertinent information regarding patient and department needs.
Closely works with Flow Supervisor and ED Physicians, Nurses, Techs, Registrars and Liaisons
Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels.
Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.
Participates in unit, departmental and hospital educational programs. Attends unit/departmental meetings regularly.
Supports Clinical Staff during Traumas, resuscitations and all other emergencies.
Monitor EMS/ Trauma Radios and Phones
Excellent Customer Service Skills
Must have a high school diploma
ED experience preferred
Current AHA Healthcare Provider Certification.
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.