The ideal candidate must be able to work efficiently in a very fast paced work environment. Western Neuro is a group of 20 providers that provide 24/7 neurosurgery/neurology emergency call at St Josephï¿½s Hospital which is a level 1 trauma center. The candidate must be able to multi-task, be patient oriented and be able to prioritize daily responsibilities as well as have excellent communication skills. This is a very fast-paced environment which can be challenging yet rewarding. Candidates must enjoy working in a fast-paced environment.
Schedule appointments, diagnostic studies, surgeries and coordinate necessary authorizations
Coordinate physicians daily schedules
Obtaining necessary records, diagnostic studies, etc. for patient appointment
Rescheduling patients when emergencies arise
Calling patients with appointment reminders
Liaison between provider and patient
Receive incoming phone calls from patients specific to the provider
Answer questions patient has or
Communicate w/provider details about patientï¿½s call & coordinate answer for patient
Education: High school diploma/GED required
Experience: Must have a minimum of 2 years of experience working in a reception position
Other Requirements: None
Knowledge of Microsoft Office applications
Knowledge of the purposes, organization, and policies of the local community's health systems sufficient to interact with other health care providers.
Skill in problem solving.
Skill in computer hardware and software use.
Skill in verbal and written communication.
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
Skill in analyzing situations accurately and taking effective action.
Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
Skill in organizing work, making assignments, and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
Ability to multi-task, manage details and organize efficiently and effectively.
Ability to read, interpret, and apply policies and procedures.
Ability to set priorities among multiple requests.
Ability to interact with patients, medical and administrative staff, and the public effectively.
Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.
Primary Location: Tucson, Arizona
Facility: Tucson Physician Group Holdings
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005030990
About Tucson Physician Group Holdings
Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.