RN Pediatric Hematology / Oncology Care Coordinator, through assessment, communication, coordination, education, partnerships and advocacy, acts as the key contact and coordinator of care for hematology/oncology patients and their families. The purpose of this role is to enable seamless, individualized care for children/adolescents and their families with pediatric oncological and hematological disorders, optimizing the outcomes for all involved. This position identifies individual care needs and regularly provides indirect (via telephone triage) and direct (infusion/treatments) care to patients and families of the hematology/oncology population.
1. *Provides provider support to include, but not limited to; reviews daily schedule and anticipates support needs including support for new patients, restaging patients, change of therapy, community resources, and oral chemotherapy, assists providers in preparing orders, determines visit schedule and lab frequency as instructed. Prepares new protocols as instructed and identifies protocols that require further authorization.
2. *Coordinates communication of chemotherapy orders (new orders and regimen changes) to ensure billing preauthorization and advanced notification for pharmacy. Ensures appropriate primary and secondary diagnoses, pathology, scheme, staging, and TNM information are documented for billing preauthorization.
3. *Meets with new patients to set up plan of care. Works with providers, pharmacy, reimbursement and other appropriate staff to establish and implement the patient’s plan of care. Establishes the plan of care for all oral and intravenous chemotherapy patients as instructed by provider. Identifies and monitors cycle and lab orders. Educates patients on cycling and possible symptom management. Works with nursing staff to establish the schedule workflow and ensures that all chemotherapy patients stay on schedule. Works with clinical team to assure efficient coordination of patient care and optimal level of care. Identifies ifiese but not limited to;esource, mentor and role model in implementation of oncology professional nursing practie ient'ducpatient’s need for community resources and coordinates referrals.
4. *Provides ongoing education to the patient and identifies available community resources to assure optimal level of function and care. Works with the pediatric teams through KRH to assure patient navigation and support of available services such as radiation therapy, surgery, diagnostic studies, nutrition, naturopathy, and psychosocial support.
5. *Triages symptom management calls. Coordinates with providers and takes appropriate action. Documents triage calls in EMR. Accepts incoming calls related to abnormal diagnostics and/or labs, alerts provider and takes appropriate action.
6. *Assists with pediatric hematology-oncology medication administration including infusions of chemotherapy/biotherapy, blood transfusions, and other supportive care.
7. *Assists clinical staff in professional nursing care to patients. Assesses and anticipates the needs of the patient, and coordinates the necessary interventions as defined by policy, procedure and/or the written/verbal orders of the provider.
8. *Coordinates the delivery of patient care in a professional manner in compliance with hospital and nursing policies and procedures. Reviews clinical schedules to determine staffing needs based on patient acuity and volumes.
9. *Determines patient assignments and delegate’s duties according to appropriate patient acuity and skill mix of staff.
10. *Communicates with practice leadership and documents any reportable events that occur. This shall include, but is not limited to; exceptional teamwork and professionalism, accidents, injuries, safety issues, deviations from appropriate patient care, breaches in professionalism, staffing abnormalities, and special circumstances and variances from policy and procedures.
11. *Provides feedback regarding staff performance to leadership.
12. *Meets the educational requirements and participates in professional development/continuing education to support expanded scope of practice (e.g. CPHON specialized knowledge and experience in cancer care, COG awareness, extended roles such as oral dose modification).
Current Montana RN license required. BSN preferred.
Current Healthcare Provider CPR required. Must obtain PALS within six (6) months of hire.
Current Oncology Nursing Society (ONS) or Association of Pediatric Hematology/Oncology Nurses (APHON) Chemotherapy/Biotherapy Provider preferred. APHON Chemotherapy /Biotherapy Provider must be successfully obtained within one (1) year of hire.
Current certification through the Oncology Nursing Certification Corporation (CPHON, CPON, OCN) preferred. Must successfully obtain Certified Pediatric Hematology-Oncology Nurse (CPHON) within two (2) years’ of hire.
Minimum of two (2) years’ experience in similar position with a medical setting (e.g. physician office, clinic, or hospital) required.
Must possess professional communication skills and work effectively with a diverse customer and coworker population.
Possess understanding of the confidentiality laws that govern the provider-patient relationship, including but not limited to HIPAA guidelines.
Internal Number: 2020-8761
About Kalispell Regional Healthcare
Kalispell Regional Healthcare is committed to a childcentered
health care approach that serves the needs
of our state’s children and families. We’ve assembled
a multidisciplinary team of more than 60 dedicated
pediatric providers including specialists, a support
staff of skilled professionals, a wide range of pediatric
services and new facilities to serve children in their
home state. Montana’s families deserve to have their
neighbors care for their children and not suffer the
burden and expense of traveling out of state for health
care. We are committed to protecting the health of our
community’s most valuable resource – its children.