This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more The Chief of Quality Management is part of the Senior Leadership team at VA Hudson Valley. The incumbent provides oversight, coordination and leadership in programming related to quality and performance improvement, patient safety, external accreditation and regulatory oversight reviews, performance measurement, data management, strategic and operational planning, utilization management, risk management and quality information systems and resources. The Chief is responsible for planning, designing, integrating, implementing, modifying and administering the Quality Management Program, as outlined in the VHA Quality Management System Directive, with the focus to evaluate and continuously improve services to the veteran population served. This entails operating under broadly delegated authority, taking action to develop or modify objectives and boundaries of assignments and playing a critical role in organizational performance improvement as a member of the interdisciplinary team. The Chief is a professional registered nurse who works collaboratively with leaders of other departments, services, programs and executive leadership to strategically plan, implement, monitor, evaluate and improve care, as well as meet operational goals of the Medical Center, VISN 2 and VHA. S/he is accountable to the Medical Center Director. The Chief works towards achievement of high quality, safety, and cost-effective evidence-based outcomes on a continual journey of a high reliability organization; reviews quality data for trends and early intervention; applies clinical performance improvement methods; collects outcome data related to policy, procedure and regulatory compliance and in collaboration with management, initiates performance improvement monitoring projects. Utilizes data and comparative analytical processes in recommending design and implementation of innovative programs to improve service excellence, customer satisfaction and compliance with patient care and regulatory standards. Participates in appropriate executive-level decision-making deliberations that affect compliance with regulatory standards, VHA Patient Safety Improvement Program, External Peer Review Program (EPRP), Peer Review program, Risk Management program, Continuous Readiness Program and survey accreditations. The Chief has overall responsibility and administrative oversight and direction for facility-wide programs including but not limited to those listed below, including ensuring integration of these programs into the overall facility Performance Improvement program to improve care, reduce risk to patients and staff and to foster a culture of safety in the organization. High Reliability Accreditation/Continuous Readiness Review Patient Safety Risk Management, including Protected Peer Review, tort claims, coordination of medical advisory opinions and national practitioner data bank and state licensing board reporting. External Peer Review Program (EPRP) Utilization Management (UM) Data Management Process Improvement/System Redesign The Chief functions as an administrator, leader, educator and consultant applying management theory in collaboration with other services. S/he must establish and maintain effective relationships with all levels of medical center personnel and relate effectively with customers, families and the community and program/service leaders at the local and Network levels. Key relationships with staff are needed to (1) contribute ideas and recommendations for the establishment of standards of care, policies and objectives for the enhancement of health care delivery organization-wide, (2) assist in policy-making activities as related to customer service and the overall functioning of quality management programs, and (3) collaborate with other health care staff to establish and maintain programs that cross service and/or discipline lines and influence organizational mission and health care. The Chief exhibits leadership that is characterized by substantial and continuous responsibility and accountability for population groups and integrated programs that cross services and discipline lines and influence organizational mission and healthcare delivery. This entails responsibilities to the patient, the organization and the profession. Position may entail other duties as assigned and travel between the two campuses and the CBOCs. Work Schedule: Monday - Friday, 8:00am - 4:20pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.