The Assistant Nurse Manager (ANM) is accountable to the Nurse Manager of Primary Care Building 1/Building 16. The ANM has 24-hour, 7-days/week shared accountability for the provision and evaluation of patient care in the area/unit and for the management and supervision of staff. This accountability includes the authority to accept, amend, or reject the work of subordinates in Primary Care (1/16), Day-time Clinical Call Center, and the Weekends, Holidays, Evenings, and Nights Program (WHEN). The Assistant Nurse Manager (Primary Care Building 1/Primary Care Building 16): Plans work to be accomplished by subordinates, sets priorities, and prepares schedules for completion of work. Evaluates the performance of subordinates. Makes recommendations for appointments, advancements, or reassignments of subordinates. Gives advice, counsel, or instruction to subordinate personnel on work and administrative matters. Hears and resolves complaints of subordinates and refers more serious complaints not resolved to higher level supervisors. Recommends and/or takes disciplinary action where appropriate. Identifies developmental and training needs of subordinates and provides or makes provision for such development and training. Maintains accountability for meeting applicable accreditation standards for the Medical Center. Actively develops and manages collaborative partnerships with physicians and other clinicians. Possesses accountability for maintaining general competencies for this position. Possesses the knowledge and skills to properly use equipment and maintain clinical skills applicable to the area of assignment. Assigns work to subordinates based on priorities, selective consideration of the difficulty/requirements of the assignments, and the capabilities of subordinates. Possesses responsibility for performance improvement, customer service/patient satisfaction, patient and employee safety, interviewing applicants, employee relations, standards of care and practice, the work environment, and accreditation and regulatory standards. Demonstrates management practices that include effective labor and performance management leadership skills and clinical skills of a registered nurse at the same grade. Provides organizational performance improvement oversight to ensure positive patient outcomes and staff and patient satisfaction. Pay Schedule: NF23 Work Schedule: Various TOD, Typically M-F but may be required to work other to complete mission Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.