The RN (Informatics) position is located in the Nursing Service. The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the Veterans Health Administration. Nursing Informatics (NI) is the specialty that integrates nursing science, computer science, and information science to manage and communicate data, information, knowledge and wisdom in nursing practice. Nursing informatics facilitates the integration of data, information, knowledge and wisdom to support patients, nurses, and other providers in their decision making in all roles and settings. This support is accomplished through the use of information structures, information processes, and information technology. The Registered Nurse (Informatics) demonstrates performance and leadership that is broad enough to improve the care for a group of patients. Is responsible for the documented outcomes at the program or service level. Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility, VISN, or VACO. Program is defined as a substantial coordinated group of activities impacting patients and/or employees. The Informatics Nurse: Focuses on integrating nursing science, computer science, and information technology for managing and communicating data, information, and knowledge in nursing practice. Implementation of VISTA/CPRS/BCMA Programs and specific software programs utilized for clinical and managerial applications. Assumes fiscal management of assigned software programs The Nurse RN Informatics is the primary point of contact for all BCMA related issues. Specific responsibilities of the IN include: Serves as a liaison between the National BCMA Program Office and facility level management Serves as a liaison between administration, clinical staff, and IT regarding BCMA and the medication management process Maintaining current knowledge of trends and issues in health care Monitoring and reporting the effectiveness of change outcomes to local management and national oversight groups Reporting the status and issues to local management and the National BCMA program Office Recommending local procedural and policy changes as appropriate Disseminating information to end users on policies and procedures relevant to BCMA and the medication management process. Participation in surveys and questionnaires as requested Testing and verifying updates, patches and new releases to BCMA and associated packages prior to activation Facilitating the training, installation, implementation, maintenance and overall use of BCMA throughout the facility and Community Based Outpatient Clinics (CBOCs). Providing support to nursing, pharmacy and other service lines by troubleshooting operational issues Providing initial and ongoing staff assessment of ergonomics and usability issues as related to BCMA hardware and software Possessing in-depth knowledge of software package interdependencies between Vista, CPRS, outpatient medication programs, other software applications and BCMA Planning and ensuring initial and ongoing training for all BCMA users, students and temporary staff Designing, developing, updating and maintaining training documents within the facility Serves as a health informatics professional who uses that knowledge to influence and adapt IT systems to drive management of the health system toward effectiveness and efficiency. Performs workflow assessment and optimization in clinical, administrative, educational, and research domains, in addition to adapting software controls to existing workflow. Provides a primary resource for VHA leadership when mission critical updates/problems are identified at the facility, regional, or national levels, and serves as a subject matter expert for new technology assessment and usability. Utilizes a broad range of local, VISN and national administrative, technical and data resources in the daily performance of the position. Uses resources to evaluate, formulate action plans, and shape clinic resources to maximize patient access and clinic efficiency. Provides needed education and action to resolve identified problems with respect to patient access, operational efficiency, scheduling, and nursing productivity. Ensures that all identified clinical section administrative goals are met using technical skills including data review, presentation, analysis, reporting, education, documentation, coordination and directly taking needed action on processes. Develops and updates training materials and guidance documents as it relates to policy. Provides orientation and training for new staff and for cross coverage across other clinical section information managers. Work Schedule: Mondays - Fridays (8:00 a.m. to 4:30 p.m.) Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.