The VA Northeast Ohio Healthcare System is recruiting for an Licensed Practical Nurse (Telehealth Clinical Technician). The Licensed Practical Nurse (Telehealth Clinical Technician) will function in Community Outpatient Service. Provide nursing care for adults with population specific needs by incorporating pertinent physical, psychosocial, and cultural needs into the patient plan of care. Knowledge base promotes the incorporation of current patient care data in actively contributing to the development of the patient's overall health plan and in carrying out assigned nursing interventions. Incumbent demonstrates nursing practice with remote supervision of a RN, physician, or licensed independent provider. Collaborates with and supports the RN, physician, or licensed independent provider with appropriately prioritizing the overall patient care needs and adjusts plans for care delivery pm. Makes astute observations of subtle, less obvious changes (physically and emotionally} in the patient's condition, and accurately and thoroughly documents care delivered and the patient's response to care that requires immediate changes in the care plan. Proactively assists the RN, physician, or licensed independent provider in addressing patient's needs for medications/treatments, accurately preparing and administering medications/treatments accurately and promptly under the general supervision of a RN, physician, or licensed independent provider per policies/procedures and including the patient's response to the medication/treatment Demonstrates understanding of the effects and/or subtle signs and symptoms of potential reactions caused by medications, treatments, and procedures. Promptly records and reports these observations and initiates appropriate, prescribed interventions. Properly performs treatments and procedures. Performs personal care, diagnostic support duties and treatments according to procedure with minimal direction from the professional nurse in a timely manner. Completes required patient care documentation and records significant observations and actions utilizing the nursing process in a clear and concise manner. Demonstrates the ability to assist RN, physician, and/or licensed independent provider to appropriately prioritize overall patient care needs and adjust plans for care delivery. Makes astute observations of subtle, less obvious changes, both physical and emotional, in patient's condition, and accurately and thoroughly documents care delivered and patient's response to care that could require immediate modification of the patient's care plan. Appropriately seeks assistance and guidance by informing RN, physician, and/or licenses independent provider of changes in patient's condition requiring higher-level intervention. Demonstrates the knowledge and skill to recognize potential urgent/emergent patient care situations, seeks assistance of the RN, physician, or licensed independent provider for team interventions and effectively intervenes, as directed to assure safe and therapeutic patient care. Supports the RN, physician, and licensed independent provider in monitoring the practice of unlicensed or non-medical staff in patient care delivery. Promptly reports care that deviates from normal practice patterns to the registered nurse, physician, and independent provider so that care issues may be addressed immediately. Incumbent demonstrates the independent technical knowledge and skills that are complex in nature and that contribute to the veteran's treatment plan and support the successful completion of the Telehealth visit. Incumbent performs Telehealth imaging, including Tele-Eye screening (teleretinal imaging and tonometry), teledermatology, Telewound care and other Telehealth programming, as identified and referred by the primary care provider, other providers, and the imager. Provides patient education regarding the imaging process. Facilitation of the clinical, business, scheduling and technical aspects for real-time Telehealth applications, including, but not limited to, Primary Care Telehealth and multiple specialty services as well as VA Video Connect patient education. Uses video-conferencing technologies, Telehealth technology and scheduling software to coordinate and connect staff, resources, patients and providers in the manner effective to delivery of services, patient care, education and training. Assists patients and their families in taking an active role in promoting healthy lifestyles for more positive patient outcomes. Skillful in influencing and communicating with challenging to care for patients and/or families who may exhibit lack of self-control, resistant behaviors, or impediments in their ability to understand or follow instructions. Conducts quality control procedures on equipment and products and maintains proper records for quality control reports and workload reporting. Coordinates with Biomedical and Information Technology staff for the installation upgrade of hardware and software for all Telehealth technologies. Performs other collateral duties as assigned Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.