Summary:

The Manager, Case Management, assists the Director in managing the daily departmental operations of the Case Management department with the goal of maintaining adequate staffing levels, maintenance of departmental quality metrics, efficient workflow, and patient throughput. Acts as a resource and mentor to all staff. 

Other information:

RN, 3-5 years clinical experience required with prior discharge planning and/or utilization experience preferred. 

BSN Required

CCM desirable

Responsibilities:

-Provides orientation and mentorship to new and existing staff members 

-Works with Director to identify and facilitate learning experiences for staff, including CEU opportunities -Collaborates with Director in the hiring process for new staff 

-Collaborates with Director on performance improvement initiatives .

 -Performs chart audits to ensure compliance metrics are achieved 

-Assists Director with investigations of patient issues/complaints 

-Participates in interdisciplinary committees engaged in patient care improvement 

-Manages a limited caseload and serves as a resource to other SW/discharge planners

 -Manages PTS requests and day to day staffing needs of SW/DCP staff 

-Stays abreast of case management and discharge planning best practices and staff utilization of same 

-May be called upon to cover cases for discharge planning if departmental needs warrant 

Credentials:
Essential:
* RN - Registered Nurse

Competencies and skills:
Essential:
* Clear Communication Skills Both Written And Verbal
* Able To Keep Confidential Information Regarding Patients, Team Members
* Able To Withstand Crisis Situations
* Has Skills To Provides Customer Service To Patients, Team Members And Visitors
* Knowledge And Experience With Electronic Health Records
* Experience With Excel, Power Point, Word, Visio, Etc.

Education:
Essential:
* Bachelor's Degree in Nursing (Magnet Recognition)

Location: Hospital-Main Campus

Shift :

FTE: 1.000000

Work Status: Full Time

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About Beebe Healthcare

Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services. Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy. With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services. Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente...r in Lewes. Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology. Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.

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