For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best sm) 

The RN Clinical Case Manager is responsible for fostering collaboration and a team approach for successfully supporting patients with high risk health conditions to navigate the healthcare system. Promotes empowerment by facilitating the role of an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. Interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, case managers, social workers, and other educators. Acts as a clinic resource for the value-based population. Works in a less structured, self-directed environment and performs all nursing duties within the scope of a RN license of the applicable state board of nursing.

Ensures compliance to contractual and service standards as identified by relevant health insurance plans.  Adheres to policies, procedures, and regulations to ensure compliance and patient safety.  Participation in Compliance and required training is a condition of employment.

If you are located in the Kansas City Metro area, you will have the flexibility to work from home and in the office in this hybrid role* as you take on some tough challenges.

Primary Responsibilities:

• Communicates with patients, responding to patient questions via patient portal and other modalities
• Performs assessment of health conditions and implements care plan in collaboration with the member, caregiver(s), clinician(s), and/or other appropriate healthcare professionals to address need and goals
• Pursues appropriate interventions to reduce risk of condition exacerbation, ER and hospitalization utilization
• Performs medication reconciliation and collaborates with clinician partner as needed
• Conducts Motivational Interviewing and Self-Management Goal setting
• Provides patient education
• Creates referrals to appropriate agencies and resources

• Performs assessment of transitional needs
• Performs medication reconciliation
• Establishes and reviews contingency plan
• Provides patient education
• Assists with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• Associate’s degree in Nursing
• Valid KS/MO RN license or valid multi-state compact license
• Current BLS certification
• 3+ years of job-related experience in a healthcare environment
• Must be 21 years or older and possess a valid KS/MO State driver’s license

Preferred Qualifications: 

• Bachelor’s degree or higher in healthcare related field
• 2+ years of experience providing prior authorization or case management within health plan or integrated system
• Proven knowledge of medical terminology
• Experience with MS Office software applications
• Demonstrated excellent communication, interpersonal, organization and customer service skills
• Ability to be self-motivated and possess solid computer skills
• Proven attention to detail
• Ability to multi-task and work under pressure

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.