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Academic Support Services Team Lead (Nursing Programs, CLE)
Geisinger
Application
Details
Posted: 20-Feb-26
Location: Scranton, Pennsylvania
Type: Full-time
Categories:
Academic / Research
Internal Number: R-92167
Job Summary
This position is responsible for providing high-quality, individualized academic support services to nursing students at Geisinger College of Health Sciences. The Academic Support Services Team Lead will apply principles of cognitive learning science to help students develop effective learning strategies, oversee a peer tutoring program, and lead group sessions designed to enhance academic success from pre-matriculation through graduation.
This position requires professionalism, collaboration, and a commitment to student success. The Academic Support Services Team Lead will uphold the integrity and reputation of the institution and adhere to all relevant policies and procedures.
Job Duties
Provide individualized academic coaching to nursing students, focusing on cognitive learning science, metacognition, time management, and strategic study skills.
Design and deliver group workshops and learning strategy sessions tailored to the needs of nursing students at various stages of their academic journey.
Develop and implement pre-matriculation programming to support incoming nursing students in their transition to post-secondary education.
Design, launch, and lead a peer tutoring program for nursing students, including:
- Developing program structure, goals, and evaluation metrics.
- Recruiting, training, and supervising peer tutors.
- Coordinating tutorial sessions and managing logistics.
- Establishing systems for tracking participation and outcomes.
Oversee the tutorial payroll and manage the school of nursing tutor budget of the CLE
Monitor student progress and maintain accurate records of student contacts, referrals, and outcomes.
Collaborate with faculty and staff to identify students in need of academic support and develop targeted interventions.
Create and maintain a database system to track student engagement and outcomes for continuous program improvement.
Assist with CLE programming, including orientation, graduation, and strategic planning initiatives.
Attend Student Affairs staff meetings and contribute to accreditation reporting as needed.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
EDUCATION/EXPERIENCE AND/OR TRAINING
Bachelor’s degree in education, nursing, psychology, or related field required.
Master’s degree in education, higher education administration, learning sciences, or related field preferred.
Minimum of 3 years’ experience providing academic support services in higher education, preferably in a health sciences or nursing context.
WORK-RELATED KNOWLEDGE
Demonstrated ability to build rapport and provide assessment and intervention services to graduate students.
Demonstrated knowledge of learning theory, universal design, assistive technology, strategic study skills and effective time management planning required. Ability to develop an effective working rapport with students that include strong interpersonal and assessment skills. Data base management skills
Strong computer skills to include data base management and blackboard.
Education
Bachelor's Degree-Education (Required), Master's Degree-Related Field of Study (Preferred)
Experience
Minimum of 3 years-Related work experience (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 1...3 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.